Due to the nature of our products (Make up, eyelashes, etc), and to protect your health, we do not accept returns. However, we will gladly replace or exchange damaged or broken product within 15 days of receipt of receiving your order. Choose whether you want us to replace the same product, our if you would like to exchange it for a different one.
To return a broken or damaged product
Please PRINT this form and send it with the original product, including all materials to:
8172 Lemon Cir
Buena Park, Ca 90620
Return Processing Times: Once we receive your package, your return will be processed in 3 business days. You will be notified via email once your return has been processed.
Please fill out the following:
___ REPLACE THE SAME PRODUCT
___ EXCHANGE IT FOR A DIFFERENT PRODUCT. I WILL INDICATE PRODUCT IN THE BOXES BELOW.
ORDER NUMBER: ______________
CITY:____________________________________________ STATE:________ ZIP:_______________
PHONE NUMBER:____________________ EMAIL ADDRESS:_________________________________
ITEMS YOU ARE RETURNING:
ITEMS YOU WANT (EXCHANGES OR REPLACEMENT)
Note: Replacement items that cost more than the original returned items will be charged the difference in cost plus shipping costs via your credit card. If you do NOT provide a credit card number, then we will NOT be able to exchange the items and you will be provided a store credit minus shipping cost.
If the replacement items cost less than the original returned items, then we will issue you a store credit. You will be notified via email as well as with the re shipping product on how to redeem your store credit.
Credit Card Number:___________________________________________________________________
Expiration Date:__________________ CVV Number(3 digits on back): ______________
Name as it appears on your card:__________________________________________________
City:__________________________________________ State:__________ Zip Code:_________
If you have any questions, you can write us at Info@BizarreCosmetics.com